Frequently Asked Questions
Everything you need to know about shopping with Park & Province.
What is your standard shipping policy?
We offer carbon-neutral shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping times vary by location. Once your order ships, you will receive a tracking link via email.
How do I process a return or exchange?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. To start a return, please visit our online portal. Please note that certain limited-edition releases and sale items are final sale.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific garment measurements. Because we curate brands from around the world, sizing can vary; we recommend comparing our measurements to a similar item you already own for the best fit.
Do you offer international shipping?
Yes, Park & Province ships worldwide. Shipping costs and estimated delivery dates are calculated at checkout. Please be aware that customers are responsible for any local customs duties or import taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions including PayPal, Apple Pay, Google Pay, and Shop Pay Installments for flexible budgeting.
Where are your products sourced?
We pride ourselves on a curated selection of high-quality apparel and lifestyle goods. We partner with ethical manufacturers and independent designers primarily located in North America, Europe, and Japan to ensure superior craftsmanship.